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Course Description

Overview

Fact: Many causes of foodborne outbreaks and product recalls are due to staff behaviour issues.

Myth: Food safety is the responsibility of the Quality or Technical Manager.

Research shows that the behaviour and attitudes of food handlers have a direct impact on the safety of the products produced or manufactured. The GFSI and all GFSI-benchmarked Standards recognise that the establishment and improvement of a food safety culture is vital to ensure that people always do the right thing – even when nobody is watching. Food safety culture requires a holistic approach, with specific, targeted interventions that will lead to improvement in this field. This workshop is designed to guide delegates on a journey in order to enhance the food safety culture in the organisation.

The successful implementation of many food safety management systems depends on the culture within the organisation, and this is largely determined by the leadership and their commitment to development and continually improving the food safety and quality culture.

Interventions do NOT translate to a few training sessions that will miraculously improve the culture. Training is only one of the aspects that play a role in improving the food safety and quality culture in an organisation.

This workshop is designed to enable staff who have been appointed as “food safety and quality culture champions” to identify aspects which may affect the food safety and quality culture and enable them to identify specific interventions that can be used to improve the culture.

Progress Excellence Approach

Course material is developed to provide an overview of aspects relating to organisational culture and identify those aspects that can affect the food safety culture in an organisation. The material further includes information and guidance that can be used to identify specific interventions that will improve the culture in an organisation.

Course Outcomes

The course will equip delegates with the following:

• Explain food safety culture and the aspects that impact food safety culture.
• Understand the process of improving the food safety culture in an organisation.
• Understand the role of surveys in the creation of targeted interventions for the improvement of a food safety culture.
• Identify specific activities and interventions for improving the food safety culture in an organisation.
• Create a project plan to implement the interventions required for improvement of the food safety culture.

Prerequisites

N/a

Who should attend

The course is best suited to the following audiences:

• Quality and Technical Managers
• SHEQ/SHERQ Managers
• HR Managers
• Production Managers
• Engineering Managers
• Logistic Managers
• Food Safety and Quality Culture Champions – departmental staff who can motivate and inspire their colleagues to actively engage in food safety and quality culture improvement interventions.