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Course Description

This course provides delegates with the knowledge and skills required to assess the conformance of an organization's laboratory management system to ISO17025:2017. The course equips the delegates with skills to plan, conduct, and report on audits enabling them to conduct effective laboratory quality management system (QMS) audits in accordance with ISO 19011 auditing standard. Participants will gain techniques on how to detect system errors and to identify areas of improvements that will contribute to continual improvement of the laboratory QMS. This detailed course uses ISO 17025:2017 requirements as the audit criteria. The course is also based on auditing principles as outlined in ISO 19011. This course will be delivered online for 2 days with 3 hours contact time / lecture time per day and the rest being done as homework by the student. High level of participation of delegates will be required through online discussions, case studies, student activities/exercises, and quizzes reinforcing the internal auditing concepts and in providing practice in applying them.

Course Outcomes

•  To equip participants with skills required to assess the conformance of an organization's laboratory quality management system to ISO17025:2017 
•  To equip participants with skills to plan, conduct, and report an internal audit of a laboratory QMS in accordance with ISO 19011 
•  To describe how an internal audit plays a role in the maintenance and improvement of a laboratory QMS 
•  To describe auditing principles as outlined in ISO19011 auditing standard 
•  To describe internal auditor’s responsibilities 
•  To be able to link evidence to non-conformances and identify areas for improvement.

Prerequisites

Day 1 

•  Introduction and overview of ISO/IEC 17025:2017 requirements 
•  The terms and definitions used in auditing 
•  Objectives of internal auditing 
•  Audits as a tool for the maintenance and improvement of laboratory management systems 
•  The responsibilities of internal auditors 
•  Principles of auditing 
•  Characteristics of a good auditor

•  Planning, conducting and following up an audit
•  Linking evidence to non-conformities and identify areas for improvement
  

Who should attend

•  Laboratory Managers, supervisors, team leaders, internal auditors and laboratory personnel including Microbiologists, Chemists, Analysts, Food Technologists, Food Scientists 
•  Technical Managers, Quality Assurance, Quality Control Managers, Quality Coordinators and other quality personnel